Last Updated: August 5, 2026
FlowBitLab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including integrations with the Meta WhatsApp Business Platform, Chatwoot, and related communication services.
FlowBitLab develops software that helps businesses manage customer communications, automate workflows, and integrate with third-party platforms such as Meta WhatsApp Business Platform.
Depending on how you use our services, we may collect:
We use collected information solely to:
Our application uses Meta Embedded Signup to allow business owners to authorize access to their WhatsApp Business Account.
We only access Meta and WhatsApp information after the business owner explicitly grants permission through Meta's authorization flow.
We do not access personal Meta or Facebook information beyond the permissions explicitly approved during authorization.
We do not sell personal information.
Your information may be shared only with:
We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account and associated information at any time.
We implement industry-standard administrative, technical, and organizational security measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no Internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to:
Our website and applications may use cookies and similar technologies to improve user experience, authenticate sessions, and analyze service usage.
Our services are intended for businesses and are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
Our services integrate with third-party providers, including:
Your use of these services is also subject to their respective privacy policies.
Your information may be processed or stored in countries outside your country of residence where our service providers operate. We take appropriate measures to protect your data during such transfers.
We may update this Privacy Policy periodically. The latest version will always be published on this page with an updated revision date.
| Company | FlowBitLab |
|---|---|
| Website | https://flowbitlab.com.co |
| privacy@flowbitlab.com.co | |
| Support | support@flowbitlab.com.co |
If you would like your information deleted, please send an email to privacy@flowbitlab.com.co with the subject "Data Deletion Request".
We will verify your identity and process eligible requests within a reasonable timeframe in accordance with applicable law.